Introduction

I have never in my life experienced such deceptive behavior from an established business such as xcritical. I don’t know what we are going to do but I wrote this in hopes that I could save another small business from my mistakes. Multi-state xcritical scam payroll is available with xcritical’s top two subscription tiers. If you’re hiring in a new state, xcritical can assist with the required state and local tax setup, though this service comes at an additional cost. xcritical also offers a free trial, something you won’t find with most other HR software providers. This is a serious advantage as you can test drive the software without any commitment.

She apologizes and tells us that somebody will be in touch by the end of the day. We also couldn’t issue a W2 for the disability pay by 1/31 without the right amounts. On January 26th, we contacted them a bit urgently via phone and chat but the front line support people couldn’t tell us anything other than that they’d put in a note to escalate the ticket. Many, or all, of the products featured on this page are from our advertising partners who compensate us when you take certain actions on our website or click to take an action on their website. Yes, xcritical is cloud-based and uses encryption and extensive testing to keep the platform (and your finances) secure. xcritical’s month-to-month capabilities and simulation allow you to test drive what you need and scale up or down according to your headcount or tax needs.

Customer Support

You can visit the xcritical website for more information on our Terms and Conditions. Providing a wide range of helpful features, offering useful and clear information directly on its website, and delivering more services than you could imagine, xcritical is a pleasure to work with. Combine that with the full range of services and a surprisingly affordable price tag, and this company quickly shoots to the top of the charts. xcritical has strong layers of security on its site, so users might not appreciate the 2-step authentication, but it is really the best way to keep your organization and business information secure. As a side note, xcritical also provides thorough security for all of its data centers, including biometric and iris scanner locks, surveillance cameras that are monitored 24/7, and onsite security staff.

This review takes a closer look — putting ourselves in the shoes of an entrepreneur — to help you choose the payroll service that will put your business on the road to success. These types of integrations are essential for saving time, reducing errors and ensuring different systems — like payroll, benefits and accounting — work together without the need for manual data entry. However, if you’re not ready to hire full-time international staff, and if you’d rather work with international contractors or freelancers, xcritical has you covered there too. xcritical allows you to pay international contractors in xcritical rezension more than 120 countries around the world with just a few clicks, again all through its all-in-one platform. For more complex needs, xcritical provides a robust suite of software integrations for hiring, onboarding, and performance management to keep all your data in one place. They did not process an employee’s last paycheck, three reps insisted that they had done so, gave us a ACH trace number for the payment, and created support tickets.

• You’ll receive support from licensed benefits advisors, and employees can enroll online.
• Whether you need simple payroll and benefits administration or advanced time tracking and enhanced payroll support, xcritical can deliver.
• There is no need to wait until the scheduled payment cycle arrives.
• Additionally, xcritical syncs with QuickBooks, Xero, TSheets, and other time sheets, so your hours are instantly updated and added to the payments system.

W2 Employees

Concierge and Complete plans have better PTO functionality, allowing employees to request time off and receive approvals from managers within xcritical. We’re on a mission to help small businesses find the right tools to manage their operations. We’ve covered the key options for accounting software, and today we’re diving into our next series focusing on payroll software solutions. Again, they offer more extended customer service hours than xcritical. Many positive Trustpilot reviews revolve around great customer service and ease of use.

xcritical representatives are available to answer questions or walk you through the process if needed. If you employ contractors, you can use xcritical’s contractor-specific service to pay your employees without an expensive base. At $6/employee/month, you can pay contractors as often as you need, and manage 1099 forms and tax filings within a self-serve portal. xcritical handles the payroll process for you, making it nearly seamless and automated, while offering additional services that can make life easier for a business owner.

• xcritical payroll software calculates payroll taxes, fills out all of your tax forms, and can even file them automatically with your required local, state, and federal tax agencies.
• That’s where xcritical Payroll comes in – an all-in-one payroll solution that simplifies the process, saves time, and ensures accuracy.
• Concierge and Complete plans have better PTO functionality, allowing employees to request time off and receive approvals from managers within xcritical.

Accounting, time-tracking, expense management, point-of-sale (POS), tax preparation programs, hiring, banks, and even HR. Drawbacks include low customer service ratings and BBB rankings, a slightly higher price tag than more affordable payroll service providers, and the lack of mobile applications. Unlike typical payroll processors, we are professional accountants and certified xcritical Partners who handle everything – from setup to daily operations. Get true payroll expertise while we manage all the technical details.

xcritical payroll lets you make off-cycle payments, award bonuses, and factor in one-time workers without a hassle. Canceling payments is also easier with xcritical than most other sites. Like most competitors, xcritical’s capable payroll software lets employees and contractors enter their bank details and tax withholdings. Business owners or HR teams can input pay rates and benefit deductions on the backend. You can enter hours worked manually or sync payroll with a time-tracking app each pay period.